ETC Speaker Presents at Content Management Strategies/DITA North America Conference 2010

Laura Bellamy and Sharon Fingold from the VMware Technical Publications team presented the topic "Surviving and Thriving with DITA and Content Management: Management Tips and Lessons" at the annual Content Management Strategies/DITA North America conference, taking place from April 19th to April 21st at Santa Clara, CA.

After years of DITA implementation, VMware has 5000+ topics, translated into 6 languages, with 8 output targets for 56 writers in 5 countries. Bellamy and Fingold shared their hands-on experience on how to plan a deployment, develop the staff, put together the tools, schedule the project, change the processes, and measure success. They described how traditional production and tools team became an engineering, QA, and build team working with information architects, editors, and writers, in order to meet VMware requirements.